Land charges direct is a fully electronic system for customers to order both official land and property searches and personal searches. Fast, trackable responses are provided and will be available at the land charges direct webpage.
With excellent customer service and value for money as our priority, the service is available at a discounted rate.
We believe that we offer a fast, reliable and competitively priced service with a turnaround time of within five working days for the LLC1, CON29R, CON29O, schedule of the Land Charges Register and component data from the CON29R. However due to the current COVID-19 restrictions and the closure of the Town Hall, our timescales have been extended to 15 working days.
The benefits of the new service are:
- Level playing field for all customers
- Customers can book searches 24/7
- Pay for the search online
- Discounted rates
- No postal charges
- User friendly web forms
- Step by step process captures correct information
- Addresses from our database
- Component data available
- Fast, trackable, electronic response document
- Safe and secure
- No paper, no printing, no post.
The following options are available to you when requesting your personal search.
If you wish to book a personal search and receive your response electronically, you need to register first and then book using the link below.
Please follow the online step by step process to book and pay for your personal search and component data if required.
We aim to respond to your request within our advertised timescales by returning the results direct from the land charges direct database. This will ensure you receive your completed personal search without delay. This will incur a nominal fee of £0.60p in addition to any component data fees.
Please note that personal search results will now only be returned electronically for requests received via the online land charges direct service.
Alternatively, you may book your personal searches by telephone or e-mail. However, it will be necessary for you to visit the Town Hall to collect your personal search and make your due payment (if applicable) in person as we will no longer e-mail the results to you.
Please note; our response timescales for this option is slightly extended to 15 working days.
Please use the following link to register and access the service: